Effective Date: 22.03.25
1. Introduction
At Nicaura, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book services, or interact with us in any way.
2. Information We Collect
We may collect the following types of personal information:
• Contact Information: Name, email address, phone number.
• Booking Details: Appointment times, preferences, and service history.
• Payment Information: If applicable, payment details are processed securely by third-party providers.
• Website Usage Data: Information such as IP address, browser type, and pages visited (collected through cookies and analytics tools).
3. How We Use Your Information
We use the collected data to:
• Process and manage bookings.
• Provide customer support and respond to inquiries.
• Improve our website and services.
• Send appointment reminders, promotions, or updates (you can opt out anytime).
4. How We Protect Your Information
We take security seriously and implement safeguards to protect your personal data from unauthorised access, misuse, or loss. Payment transactions are processed through secure third-party platforms, and we do not store payment details.
5. Sharing Your Information
We do not sell or rent your personal information. We may share it only in these cases:
• With third-party service providers (e.g., booking or payment systems) who help us operate our business.
• When required by law or to protect our rights and safety.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your experience and analyze site traffic. You can adjust your browser settings to disable cookies, but this may affect website functionality.
7. Your Rights
You have the right to:
• Access, update, or delete your personal information.
• Opt out of marketing emails.
• Request a copy of the data we hold about you.
8. Updates to This Policy
We may update this policy periodically. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Nicaura